![]() You can check this from your Facebook page by browsing to Settings > Page Roles. Note that your Facebook account must have Admin access to the page in question. In this option you’re granting Sunshine Conversations access to your own Facebook page. However, if you’re integrating Sunshine Conversations on behalf of your customer then you will need to use the Integration API. With this option you’re granting Sunshine Conversations’ own Facebook app access to your page. If you’re integrating Sunshine Conversations with your own Facebook page, you can do so via the web dashboard. There are two ways to configure a new integration. This is how the Sunshine Conversations Facebook Messenger integration works. ![]() A page owner can grant access to a 3rd party Facebook app, allowing it to interact with that page on the owner’s behalf. See below for more details.Ī business on Facebook Messenger is represented by a Facebook page, which is owned by a Facebook account. ![]() If a page owner changes their Facebook account password, Sunshine Conversations' access to that user's pages will be invalidated. The Facebook Messenger message IDs associated with each Sunshine Conversations message are available in delivery event payloads in the externalMessages property. Failures to deliver a message to Facebook Messenger can be detected by subscribing to the conversation:message:delivery:failure webhook. See below for more details.ĭelivery events allow you to track deliveries of Sunshine Conversations messages to Facebook Messenger by subscribing to the conversation:message:delivery:channel webhook. This will adversely impact some of the channel's capabilities. Starting on December 16, 2020, Facebook will begin rejecting a subset of API calls in Europe. Below is a detailed view of each capabilities. How will this impact Sunshine Conversations customersįacebook Messenger supports a wide variety of capabilities as seen in the channel capabilities grid. ![]() Which Sunshine Conversations customers are impacted.Impact of Messenger API Updates for Europe User Access Token: Build a custom OAuth flow.User Access Token: Facebook JavaScript SDK.Introduction to Sunshine Conversations Connect. ![]()
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